Report an Issue

To submit a request to the City of Pittsfield, please log in to Accela PittSMART if you already have an account or sign up using the buttons on the right side of the page. Once logged in, please select the appropriate city department you would like to submit your request to and then select from the appropriate request type. Once your request is submitted you will receive an email notification and be able to track  your request to completion. Please click on the iOS or Android link below to get the PittSMART app for your smartphone. Should you have any TECHNICAL ISSUES SUBMITTING A REQUEST please contact helpdesk@cityofpittsfield.org  PLEASE DO NOT SEND REQUESTS TO THIS EMAIL ADDRESS. You must register to submit a request, THIS EMAIL IS FOR TECHINICAL ISSUES ONLY.