Personal Property Taxes

All personal property other than real property, including, but not limited to: business equipment, office machinery, inventory, furniture and fixtures not located at the owner's domicile and situated in Massachusetts is taxable unless expressly exempt.  There are many exemptions, which are usually based on (1) ownership, (2) type of property, or (3) use of property.

The Board of Assessors may require an owner or lessee of personal property to provide certain information in writing, as may be reasonably necessary, to determine the actual fair cash valuation of the property. Failure to comply with the request within thirty (30) days will bar any appeal of the tax assessed, unless the owner or lessee was unable to comply with the request for reasons beyond his or her control.  Any false statement that is knowingly made will also bar the taxpayer from any statutory appeal.

You can pay your Motor Vehicle, Real Estate, Personal Property and Water/Sewer tax bills online at our Online Payment Center.   You have 30 days from the date of issue on your bill to utilize the City’s online payment system.  There is a small fee to pay directly from your checking account.  Please note that a convenience fee will be charged for credit card payments. 

You can also pay by telephone at 1-888-565-1167, there is a convenience fee for the call and the use of your credit card.

As of December 12, 2016 you can also pay by text

If you have any questions regarding payment, please contact the Tax Collector by email at or call (413) 499-9431. The Tax Collection Office is open weekdays from 8:30 AM to 4:00 PM.  Please read through our Frequently Asked Questions which may also help answer some of your questions.